Callander Physiotherapy is committed to protecting the privacy and security of your personal information, and your trust is important to us.
This document sets out the basis on which any personal information you provide us with, is processed.
Please read the following information carefully.
For the purposes of the Data Protection Act and the GDPR the Data Controller is:
Mairi Menzies, Callander Physiotherapy, 3 Station Road, Callander FK17 8DT.
The data we collect is your personal information and includes your name, date of birth, address, telephone number, email address, and medical history and lifestyle information, all of which is provided by you. Every reasonable step will be taken to ensure your information is accurate and up to date.
This information is collected to:
Assist in the safe diagnosis, effective planning and implementation of treatment.
To allow effective communication with the clinic relating to treatment, classes, administration and health promotion.
The information collected is relevant and limited to what is necessary for effective and professional physiotherapy, massage therapy and podiatry. We are committed to ensuring that your personal information is kept securely.
The information collected is stored on secure servers, as per the clinic policy, and protected against unauthorised use. Your information will be stored indefinitely to allow safe and effective continuity of treatment.
Your information may be shared with other medical professionals included in your care, if their opinion or assistance is required for safe and effective treatment. Information will only be shared with non-medical intermediaries if written consent is given by you. Your contact details will be shared with NHS track and trace if requested during the Covid -19 pandemic.
You are entitled to ask about the information we hold about you and if you wish to exercise your data protection rights this request must be made in writing. You are also entitled to have your personal information deleted, this request will be considered and should also be made in writing but is subject to legal restrictions.